Privacy and Cookie Policy

Privacy Policy

The Kimberly-Clark Professional online store is hosted by EPI Marketing Services (EPI), a preferred vendor of Kimberly-Clark Professional. Both Kimberly-Clark Professional and EPI are committed to protecting your privacy and ensuring that all personal and financial information is kept strictly confidential.

When you place an order through this site, the personal information you provide may be used by EPI only to process your order, e-mail your order confirmation and/or contact you by phone, mail or e-mail if questions arise about your order.

Complete Privacy Policy

This privacy statement describes how EPI Marketing Services, a preferred vendor of Kimberly-Clark Professional, may collect and use your information. This statement also gives you choices about how your data is used. All references in this website privacy policy to “we” or “us” refer exclusively to EPI.

You are urged to review this privacy statement periodically as it may be updated from time to time. This policy was last updated on April 27, 2011.

What information is collected about me?

Every time you visit this website, the following information is collected: your Internet service provider’s address, the web page that referred you to this site and a record of your activity on this site.

When you place an order from this site, we collect the information you volunteer, such as your name, e-mail address, postal address, phone number and other information needed to correctly process your order.

How is my information used?

The collected information allows us to tailor our product offerings and improve your ordering experience. It also enables us to acknowledge and process your orders, notify you when your orders ship, customize page content and layout, and notify you of updates to the site and products.

We may share information with governmental agencies or other companies that help prevent or investigate fraud. We may do so when: (1) permitted or required by law; (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or (3) investigating fraud that has taken place. The collected information is never provided to these agencies or companies for marketing purposes.

How can I update my information?

You can update your information by clicking on your name and selecting profile at the top right of every page.

You can update the following information...

  • Name, address, city, state and ZIP code
  • Your phone number

How do I know my information is secure?

Appropriate security measures are in place to protect you from the loss, misuse or alteration of information collected from you. You can feel comfortable and secure when shopping on this site. Industry-standard encryption technologies are employed when your personal information is transferred and received.

When you are on the Internet and you see a solid key icon or a locked padlock icon in the lower portion of your browser window, you can be assured that the site is secured through Transport Layer Security (TSL). Any page that prompts you to input personal information should always have one of these icons.

Privacy Commitment

EPI Marketing Services, a preferred vendor of Kimberly-Clark Professional, values this relationship with you. We are committed to using responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws, along with our own internal standards and best practices.